Third Dimension work as partners with the following organisations:
The world’s leader in hosting. They provide ‘Live Technical Support’ 24/7 365 days a year. They are an experienced company with a ticketing system and aim for an average resolution time of 19 minutes. They have 1500 certified support staff and 99.4 % of their calls are answered within 5 seconds. The SLA Rackspace provides is 100% network uptime with 1 hour hardware fix guarantee.
We utilise fully managed servers with Rackspace. This service includes monitoring the hardware and operating system, instant emergency response, providing an online and secure portal allowing us to have up to the minute details on solutions 24/7.
The additional benefit of using to Rackspace is that our servers have a fully managed backup system in place. Your hosting package would include a managed backup service (daily incremental backups, full weekly backup and 2 weeks of backups kept).
Sage Pay, providing every successful business with a healthy flow of customers and money – Sage Pay deliver secure and efficient payment services that will help to increase cash-flow and improve your bottom line.
Fasthosts have delivered market-leading online services to since 1999. They have a successful track record in providing high value, award winning products.
If you would like Third Dimension to consider becoming a partner with you, please contact us.
Are you able to support us, or do you need us to support you?
There are times when we need to either find additional skills or more resources. If you would like to be considered for out-sourcing, please contact us.
Let Us Support You
We are also looking for partners who are good at developing business, but need support in completing the work. Or you may be skilled at winning work, but require reliable support to undertake the project. We have a number of partners who work with us in this way and our partnership programme ensures that it is truly a win-win solution. If you wish to join this programme, please contact us to arrange a meeting.
As you will see in the product section, we are starting to offer a number of software products for sale. Although we are currently selling these directly to the customer we will be seeking partners to support us in this activity. Please contact us for further information.